IT Operations management is the entity responsible for operation of an organization’s applications and IT Infrastructure along with control and maintenance on a continuous basis.
The main focus of the IT operations management is the delivery of a stable service in accordance with the agreed levels of service. In other words, IT operations managements controls and monitors all operations related to IT infrastructure and IT services.
At CloudsInfra, We have experienced IT Resources from various IT Technologies who provide Remote and Onsite support 24*7*365. In the respective Technologies, They work on all types of Severity Issues (Sev1, Sev2, Sev3 and Sev4), problem management, change management, continuous improvement and do RCA (Root Cause Analysis) & submit RCA reports to the concerned person of the Operations. They help in for smooth functioning of IT operations as per business need.